Client wants photos a year after delivery and I don’t have them

Just looking for opinions because I have a guilty conscience. I did a shoot almost a year ago for this woman. It was a very discounted shoot, only charged $50 I believe because she had posted how she was unable to get newborns done due to cost. I decided to try and be a good person and just do it at her budget to try and spread some kindness. This was in may of last year. Late last year I had to switch client gallery sites and had posted and emailed clients who had galleries in the previous site that they would only have a month to securely download the images before they would be off the drives. I did this several times leading up to the deletion. Flash forward to now I posted that I would be clearing out some of my galleries from late last year as I only keep them active for 3 months. This client reached out asking for more time and she had not downloaded them all due to not having any storage. However hers have been gone for a while! I don’t think a refund is in order as I had given people notice of the deletion of the galleries and given the price she paid. But I do feel guilty as if I should offer a shoot of some sort as I know she’s in a difficult financial position. What should i do?

Additional notes: when her shoot took place I was only really doing portfolio work and cheap shoots as a whole as I was just starting to really charge people for sessions. I did not have a storage or the financial means to store the photos externally. I now know I should probably start to do that though!